My friend Jim Johnson heads up a successful staffing agency in Minneapolis. Over the past two years, he had to let three managers go. “The economy?” I ask, nodding like I know what I am talking about. “Not at all,” he replies. “Business is good, and they were good managers. They just weren’t the kind of managers we needed.”
Jim is perceptive. There are only two kinds of managers, and their categories are not Dumb and Dumber. Whether you are a manager now, aspiring to manage or being managed, you may know the types: Hands Off and Hands On. Knowing which manager you are or are reporting to will help you navigate through business’ ups and downs effectively.