The minute his fist went through the wall, Jeff was sorry. He knew it would cost him his job, but he just couldn’t stop himself. Or could he? Everyone gets irritated at work sometimes, but people who shout, slam doors, punch walls or threaten co-workers are out of control. Nobody wants to work with a madman (or madwoman, either).
If Jeff went online or picked up a couple of books to learn how to manage his temper, he would learn he is supposed to take a deep breath, count to ten, or just walk away. Yeah, right. The last time Jeff lost it at work, it felt to him like a balloon that suddenly popped. He didn’t plan ahead to punch a hole in the wall; it just happened. No way was he going to start deep breathing or counting to ten. Rage is more complicated than that. Trouble is if Jeff wants to keep picking up a paycheck, he has to figure out how to keep the balloon from bursting; he has to keep his anger under control.