Insight News

Oct 08th


Best customer service ever

Best customer service ever"Customers want to be treated with respect. The day you stop talking to them like regular people is the day you lose touch and relevance. After that, you start losing customers," – Huffington Post, April 12, 2015.

FUNdraising Good Times: Supporting fathers and fatherhood

FUNdraising Good Times: Supporting fathers and fatherhoodIt's time for Fathers' Day. Time to lift up fathers and fatherhood. And time to ask ourselves how we honor fathers in our daily lives, the work of our nonprofits, and through our business and public policies. News headlines spotlight the phenomenon "absent fathers," seeking to assign blame for the many challenges we face as a country and as communities.

Espinoza receives Mexico's Ohtli Award

Espinoza receives Mexico's Ohtli AwardMariano Espinoza, Latino Community Specialist, is a 2015 recipient of the prestigious Ohtli Award from the Government of Mexico. Awarded annually, the Ohtli Award is the highest honor for a civilian living outside Mexico and acknowledges and celebrates the commitment, vision and impact of an individual on the Mexican or Latino community.

FUNdraising Good Times: Waiting for a windfall

FUNdraising Good Times: Waiting for a windfallYou've written the perfect proposal. You submitted it on time. Perhaps you carefully reviewed the guidelines and found that your organization is a perfect match for what the foundation is seeking to achieve through its grantmaking. Or maybe a program officer reached out and personally asked your organization to submit. Maybe your nonprofit or university has received consistent funding over the years, and you have submitted your annual request – on time, of course. But you haven't heard a word.

Advice on handling door-to-door solicitors

Advice on handling door-to-door solicitorsSummer is almost here, and solicitors offering asphalt services and magazine subscriptions – among other products and services - will be making the rounds and may well wind up on your doorstep. Better Business Bureau of Minnesota and North Dakota ® (BBB) reminds people to stay alert and have a plan in place when it comes to door-to-door solicitors.

FUNdraising Good Times: Your fantasy fundraiser

FUNdraising Good Times: Your fantasy fundraiserTired of hearing about fundraising challenges? Maybe it's time to hire your fantasy fundraiser!

FUNdraising Good Times: Your fantasy celebrity board

FUNdraising Good Times: Your fantasy celebrity boardIf you could have any five celebrities on your nonprofit board, who would you pick?

Visualize yourself as chair of the board of a nonprofit you believe in. Maybe it's a university, an early childhood education center, a food bank, international research institute, or performing arts company. You pick the nonprofit – and the board members!
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