Your coworker stomps out of the room. You look at the group and ask, “What did I say?” It is not what you said that bothered someone… it is how you said it. Hard skills are the measurable skills people engage in to perform their everyday tasks; soft skills are the attitudes and approach people take to communicating and accomplishing things. Hard skills like counting, measuring, typing are trainable. Soft skills are more engrained and take real effort to teach.