Insight News

Feb 05th


Consumers get federal assistance on credit reporting complaints

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) is accepting consumer complaints about credit reporting, giving consumers individual-level complaint assistance for the first time at the federal level.

Help customers trust your business – by protecting their personal data

Customers expect that every business – large or small – which collects their sensitive personal information will protect it. Beyond customer expectations, there are legal requirements, as well. Depending on your type of business and the states in which your customers reside, you may very well be legally required to protect the personal information you collect. The Better Business Bureau of Minnesota and North Dakota (BBB) urges all businesses to safeguard the privacy of their customers.

Auto-deer collision? Your insurance may cover more than you think

With migrating and mating season occurring between October and December, your chances of a single-vehicle accident involving a deer or other large animal just went up. Are you covered?

Advertising 101: A primer for consumers

"Bad" advertising is all over the place - at least advertising that's perceived as "bad" by consumers. The Better Business Bureau of Minnesota and North Dakota (BBB) often receives calls from people claiming "bait and switch" tactics or "false advertising". Luckily, the BBB has a guidebook, the BBB Code of Advertising , to help identify and distinguish between problematic advertisements and "good" ads. We investigate concerns forwarded to us by the public. Here are some of the more common advertising issues we hear about:

Super Bowl moment: Are you ready?

Sunday afternoons are famous for football. In our house, football weekends begin Friday night at the high school, continue into Saturday at TCF Bank Stadium and wrap up on the living room couch Sunday afternoon, where hollering can be heard throughout the neighborhood. Words floating out the front door include some which won't be used here, a few versions of, "Are you kidding me?" and a healthy round of cheers once in a while. But my favorite is also one of the most common, "I can play better than that!"

Don’t get tricked when buying Halloween treats

Don’t get tricked when buying Halloween treatsIf you're looking to buy or rent a fun Halloween costume this season, you're not alone. According to the National Retail Federation, a record 170 million Americans will spend close to $8 billion on candy, pumpkins, decorations and costumes – both for them and for their pets. It's a holiday we love, and retailers respond to that with specialty stores that set up shop in October and are gone the minute Halloween is over. When shopping at seasonal Halloween stores, it's important to exercise caution. The Better Business Bureau of Minnesota and North Dakota (BBB) advises shoppers to read the fine print to avoid fly-by-night costume vendors.

Journalist Ronald E. Childs launches multicultural media consulting practice

Journalist Ronald E. Childs launches multicultural media consulting practiceRonald E. Childs, an award-winning African American journalist and senior-level media relations consultant, has announced the formal establishment of his own firm, OMEN Communications, in Chicago. Through his agency, Childs, 53, represents a broad array of local, national and international clients as a media relations specialist, digital editorial content provider, social media and public relations strategist, editor, business advisor and agent. He is also a nationally recognized magazine and newspaper columnist, and blogger.
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